Privacy Policy

Effective Date: 09/27/2024

Introduction

Welcome to Lotus Titan. We respect your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, and share information when you visit our website (https://lotustitan.com), use our services, or interact with us. It also outlines your rights regarding your data.

Information We Collect

We may collect the following types of information:

Personal Information: Data that you voluntarily provide when you contact us, sign up for services, or subscribe to newsletters, including your name, email address, and phone number.
Non-personal Information: Information is collected automatically through tools such as cookies and tracking technologies, including your IP address, browser type, and usage data (such as pages visited and time spent on our website).

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services.
To respond to your inquiries and communicate with you.
To analyze website usage and improve our services.
To run advertising campaigns and personalize content using platforms like Google Ads.
To track visitor behavior and generate insights using Google Analytics.
To provide live chat and support using Zoho SalesIQ.

Third-Party Services We Use

We use third-party platforms to enhance our services, provide better experiences, and improve website performance. These services may collect and process personal data. Below are the platforms we use:

Zoho SalesIQ
- We use Zoho SalesIQ for live chat support and tracking website visitors. This tool collects information such as your IP address, location, and interaction data to help us monitor and improve user experience.
Google Analytics
- Google Analytics helps us analyze website traffic and user interactions. It tracks metrics like the pages you visit, how long you stay, and how you interact with the site. Google Analytics may place cookies on your device. To opt-out, you can use the Google Analytics Opt-out Browser Add-on.
Google Ads
- We use Google Ads to run advertising campaigns. Google Ads collects data through cookies and tracking pixels to deliver personalized advertisements based on your browsing history. You can manage your ad preferences through Google Ad Settings.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activity on our website. Cookies are small data files that are stored on your device. We use cookies to:

Understand and save user preferences for future visits.
Compile aggregate data about site traffic and interactions to offer better site experiences and tools in the future.

You can control or disable cookies through your browser settings. Please note that disabling cookies may limit your access to certain features of our site.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers, such as hosting providers, analytics services, and marketing platforms. These partners are contractually obligated to protect your data and use it only to provide services on our behalf.

Your Data Protection Rights

Depending on your location, you have certain rights regarding your data, including:

Access: You have the right to request access to the personal data we hold about you.
Correction: You have the right to request corrections to any inaccurate or incomplete data.
Deletion: You have the right to request the deletion of your data, subject to certain legal conditions.
Opt-out: You may opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at operations@lotustitan.com.

Data Security

We take the security of your data seriously and use industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online service is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at

Email: operations@lotustitan.com
Phone: +1 (281) 306-3295